Latin American Asset Manager – Geneva Upgrade
Challenge
A Chilean based Asset Management firm with over 25 years of experience managing assets in Latin America needed a Geneva upgrade, as to assure stability of its system and improve existing workflows. Considering the challenges brought by the changing time zones, regional differences, and complicated credit workflows of some South American bonds, the firm saw that partnership with the Ievers would make the upgrade successful.
Strategy
After a thorough evaluation of the firm’s roadmaps, internal operations, existing workflows, and the user’s technological expertise, Ievers structured project plans and training programs that directly addressed the upgrade’s implementation while monitoring specific changes and impacts that can affect the process. Ievers also conducted an extensive analysis which were documented with consistent deliverables and takeaways.
Solution
For the successful upgrade, Ievers developed effective project plans that involved conducting current state analyses, identification of gaps to determine more effective system utilization, thorough reconciliation report testing, and understanding the clients’ needs. Additionally, training programs surrounding best practices in fixed income, security lending and optimal workflows were tailored especially for the business users, with regular collaboration and communication.
